They didn’t just deliver a service; they became trusted partners in our mission to deliver cutting-edge care.
- Jason Callahan, Head of Clinical and Research Operations at MTIC
About us
We take partnership personally
Genuine care means taking responsibility. We own your goals, commit to what’s right, and build forward together.
Working with us
Partnership in practice
We’re on your team. Expect us to stay close, dig deep, and keep your goals in focus.
Alongside you
Your Bigfish team will be familiar faces, with steady hands and keen foresight. We’ll communicate at the right level, lead the difficult conversations, and stay with the challenge for as long as it takes.
Considered action
You bring ambition, and we relish the challenge. We’ll research deeply, focused on your goals through a commercial lens. You’ll understand our findings, be guided through the trade-offs and see us deliver what’s right over what’s easy.
Our Story
Always Levelling Up
Our beginnings, the moments that shaped us, and why we still love a challenge.
Our Values
Our Foundation for Better Work
Use this space for a brief summary showcasing service differentiation.
Hardwired to Help
We’re here to serve and we do what it takes.
Clear and Calm
Whatever happens, you’ll know where you stand.
Progress with Purpose
Looking to the next level for the right reasons.
Just Good People
We’ve got your back.
Built for Business
We think in your world and own our part.
On Your Team
Capability and Care
Meet the people who make Bigfish Technology, trusted to do what’s right, deliver what matters, and level up together.
Tristan Ellett
Founder
Joel Peisley
Senior Systems Engineer (Projects)
Luther Pedeglorio
Technical Specialist
John Smith
Director of Operations
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Where we are
On the ground across Australia
We serve Australian and international businesses with a distributed team, backed by reliable remote monitoring and support. We’re available onsite in Melbourne, Sydney, Brisbane and Perth, and we’re happy to discuss travelling to you.
Join Our Team
Humble, hungry and smart.
Ready to level up your career? We love meeting technical generalists and relationship superstars.
Success metrics
Our Achievements Speak for Themselves
98%
Customer satisfaction rate across all services
7x
Customer satisfaction rate across all services
30 mins
Customer satisfaction rate across all services
4.8x
Customer satisfaction rate across all services
Case study
Real Results, Proven Process
Our process guarantees measurable success for every client.
Your move
Bring us what’s next
We’re here for the goals, challenges and question marks. Tell us where your business is heading, and we’ll help shape the right way forward.
World leading performance enabling life-changing medical work
Alicia Chen, Director of Operations
